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FAQ

Common questions and troubleshooting. Can't find your answer? Ask in the support server.

Why did my glued message stop refreshing?#

Almost always a permissions change. If Glue Stick loses View Channel, Send Messages, or Read Message History in a channel, it can no longer maintain the glue there.

It doesn't give up immediately. A one-off network or Discord error never deletes anything. A glue the bot genuinely can't post in — a locked thread, a revoked permission — is flagged and kept for 7 days, and only retired if it's still broken at the end of that window. Run /listglues to see which glues are flagged and when they're due to be removed.

Run /permcheck in the channel and restore anything shown in red. If you fix it inside the 7 days, the glue simply resumes — no need to re-glue. See Permissions for what each permission is used for.

Who can use the commands?#

By default, everyone — Glue Stick does not restrict its glue commands to admins, so any member can run /glue, /editglue, /unglue, and even /clearallglues.

If that's too open for your server, Discord lets you restrict any command to specific roles or channels: Server Settings → Integrations → Glue Stick. The Permissions page has a step-by-step guide.

How often does the glued message refresh?#

With default settings: as soon as 5 new messages arrive, or 15 seconds after the first new message — whichever happens first. If nothing is posted, the glue stays put and is never refreshed redundantly. Both values are tunable per channel with /refreshconfig — anywhere from 5 to 500 messages, and from 15 seconds to 24 hours. See Configuration.

Can I glue more than one message in a channel?#

No — each channel holds exactly one glued message, and gluing again replaces it. There's no limit on how many channels can have a glue, though, and threads count as their own channels.

Why did my line breaks disappear?#

/glue is single-line by design — Discord slash-command text fields can't take line breaks, so any that sneak in are collapsed to spaces. Use /gluepara instead: it opens a pop-up form where line breaks are kept exactly as typed.

Does the glued message ping members every time it refreshes?#

No. Glued messages are posted silently — they don't trigger notification pings. The only exception is a glue that contains mentions (like @role), which Discord requires to be sent as a normal message.

What's the maximum message length?#

Text glues (/glue and /gluepara) can be up to 2,000 characters. Embed glues allow a 256-character title plus a 4,000-character description — but Discord also caps the combined embed at 6,000 characters, so you can't use both maximums at once.

How do I remove an image from an embed without re-gluing it?#

Run /editglue in the channel. Alongside the editor button you'll get red Remove Thumbnail / Remove Image buttons — and Remove Both Images when the embed has both. Each one asks you to confirm before anything changes.

It's a button rather than a field in the form because leaving an image field blank means keep the existing image — a blank box can't mean both "keep" and "delete". One change per run, so run /editglue again for another.

Why was my embed image resized?#

Images are hosted permanently rather than relying on a link that expires, and that storage has a 10 MB ceiling. Rather than rejecting a larger upload, Glue Stick scales it down to fit and tells you the before and after size. It only ever scales — the image is never cropped and nothing is cut off. PNG, JPEG, GIF and WebP are supported, and animated images stay animated.

Does Glue Stick read my messages?#

No. The bot runs without Discord's message-content intent, so it can't read what anyone writes — it only counts how many messages have been posted since the last refresh to know when to refresh. The only content it stores is what you explicitly ask it to glue.

It says "Another update is in progress" — what does that mean?#

Glue operations in a channel run one at a time, so two people editing the same glue at the same moment don't clobber each other. Wait a few seconds and try again.

Do custom emojis work in glued messages?#

Yes — custom server emojis are preserved in glued messages. For emojis from other servers to render, Glue Stick needs the Use External Emojis permission (it's included in the invite and shown by /permcheck).